There’s nothing worse than walking into a new job and spending your first day filling out forms, asking where the bathroom is, and staring at a screen that still doesn’t have your login credentials. It's awkward, overwhelming, and not the welcome anyone hopes for.
According to Gallup, only 12% of employees strongly feel that their company performs an excellent job onboarding new employees, indicating a significant opportunity for improvement through better IT solutions.
With the right IT solutions in place, you can turn a chaotic first day into a smooth, professional, and welcoming experience, both for the employee and your HR team.
The first 90 days of any new job are critical. According to SHRM, nearly 1 in 3 employees who quit within their first six months of employment said they received little to no onboarding, and 15% specifically cited poor onboarding as a key reason for leaving. That’s not just a talent issue; it’s a cost issue too.
Thankfully, it does not have to be that way. A well-organized onboarding program can boost retention and improve employee engagement. It’s a huge opportunity to make a lasting impression, and IT plays a key role in making it happen.
The typical onboarding experience? Forms. Password resets. More forms. Confusion. Waiting.
For HR and IT teams, it’s no better. From tracking equipment to setting up accounts, they’re often buried in repetitive tasks that leave little time for human connection.
Here are a few common headaches:
Fortunately, IT services can tackle every one of these problems and more.
Let’s break down how technology can step in and make everything smoother, faster, and more efficient for everyone involved.
The moment someone accepts your offer, the onboarding process should begin.
Set the tone by sending digital welcome kits, login details, and training schedules. With IT support, you can automate emails, pre-configure accounts, and even ship laptops with the necessary software already installed.
Here’s a preboarding checklist powered by IT:
This gets the boring stuff out of the way so your new hire can hit the ground running.
Let’s face it, nobody should spend their time manually inputting the same employee data into five different systems.
IT services can automate:
This automation gives HR more time to actually connect with new hires and less time chasing paperwork.
Forget about dull training binders. Modern learning platforms, powered by IT, allow companies to deliver engaging training through videos, quizzes, simulations, and gamified content.
Even better? A learning management system (LMS) can be tailored for each role, so a marketing associate and a software engineer don’t waste time on irrelevant modules.
IT makes this possible with:
When new hires learn faster, they contribute faster. It’s that simple.
A unified onboarding portal pulls everything into one place: policies, tools, documents, training modules, schedules, and contacts.
Instead of a dozen scattered emails, employees can access what they need in one click, whether they’re in the office or remote.
IT solutions provide:
This not only makes onboarding easier, but also shows your company is organized and modern.
Want to know how long it takes your hires to become fully productive? Or which training modules are most effective?
IT systems offer dashboards and reports that track:
This data helps you refine the process and prove the value of a solid onboarding strategy.
Not every new employee needs the same exact path. Some may thrive with self-paced learning, while others prefer scheduled check-ins and mentorship.
IT tools make it easy to customize onboarding based on:
From assigning a mentor on day one to recommending skill-based learning paths, IT can personalize each employee’s journey while keeping the overall process consistent.
Managers are vital to onboarding, but they’re busy too. IT platforms can send timely nudges and provide checklists to help them stay involved without overwhelming them.
Tools can automate:
This keeps everyone on the same page and helps managers guide their new hires without dropping the ball.
Let’s be real, the first days of a new job are nerve-wracking enough. Nobody wants to spend hours digging through old PDFs or waiting for a password reset.
When In Motion manages automation, integration, and data tracking, you can focus on what truly counts: human connection, confidence, and clarity.
That’s what truly great onboarding looks like. Whether you’re a growing startup or a large organization, contact us today and improve your onboarding with our help.
Article used with permission from The Technology Press.